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05Nov 2004

04028 Customers: Love Them As You Would Yourself

By pmc 05 Nov 2004 0 8. General Helpful Topics 04028 Permalink

Most companies pay lip service to truisms like "The customer is king." But it's easy for software companies to immerse themselves in the magic of their technologies and not actually focus all that much attention on the customer base. Far more companies talk about treating their customers well than do a good job at it. Yet ...

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