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Monthly Archives November 2004

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17Nov 2004

04029 Stalled: Getting Development Into Gear

By pmc 17 Nov 2004 0 3. Software Development 04029 Permalink

At technology companies, Engineering and Development is the motor that keeps the product moving forward. Unlike real motors made out of metal, this one depends upon a lot of moving parts that are all-too-human, so it stalls a lot. A Development effort that sputters and stalls too often can lead to a product that falls ...

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05Nov 2004

04028 Customers: Love Them As You Would Yourself

By pmc 05 Nov 2004 0 8. General Helpful Topics 04028 Permalink

Most companies pay lip service to truisms like "The customer is king." But it's easy for software companies to immerse themselves in the magic of their technologies and not actually focus all that much attention on the customer base. Far more companies talk about treating their customers well than do a good job at it. Yet ...

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